Developers vs Testers: Turning The Friction Into Action With Jira

January 4, 2022
In ideal conditions, developers and testers should foster a symbiotic relationship.

Modern software development often involves agile development and tight release schedules. Operating in such a fast-paced environment can be challenging, especially when it comes to finding and fixing bugs. Bridging the gap between developers and testers helps create high-quality software quickly.

Implementing tools that foster collaboration can help eliminate friction between developers and testers. Jira is an application lifecycle platform that is popular among agile teams, but it lacks test automation capabilities. Functionize fills this gap with a native integration to Jira. Testers can create and run automated tests in Functionize, and this integration makes it easier to log, fix, and verify bugs. The Functionize Jira integration provides both developers and testers with a highly productive and efficient way of working with testing and troubleshooting.

Developers vs Testers: Understanding the Friction

Developers and testers both work towards the same goal of creating quality software. However, they need to have dramatically different perspectives to reach their goals.

Developers focus on making software, while testers focus on breaking software.

For testers, the goal is to find bugs and issues with the software. This leads to feedback and insight which the developers can use to fix problems.

The technicalities of the process and this difference in perspective cause friction. For testers, the process of finding and logging bugs involves rigorous testing. Exhaustive testing takes significant time and effort. Testers also need added time to properly document and detail bugs so that developers can get the requisite insight.

It is crucial for testers to provide detailed information about bugs. Otherwise, developers would need to go back and ask for more information. This creates a loop of needless back-and-forth, adding to process time and decreasing efficiency. Using test automation can solve many problems, but also invites more complication in some ways.

Bridging the Gap Between Developers and Testers

The gap between developers and testers can be bridged with more intuitive back and forth between the teams, using the right software features and integrations. With Jira, the more collaborative bug tracking and troubleshooting process can go a long way.

Jira is the project management platform of choice for many agile teams. This is largely due to its wide-ranging features like backlog, sprint, and release management. Jira is also compatible with various software testing tools.

Functionize provides a unique Jira integration that solves most inherent problems with the process of multiple iterations of testing, bug tracking, and troubleshooting.

How Functionize’s Jira Integration can be an Important Resource for Automated Testing

The Functionize Jira integration leads to a smooth, intuitive, and efficient workflow. With this integration, testers can leverage a perfect balance of efficient communication between developers and testers that minimizes unnecessary back and forth and facilitates faster bug detection and remediation.

On one hand, Jira's management capabilities can be an asset in any development environment, yet context switching usually takes up a lot of time and effort in the testing process. Testers usually have to switch platforms frequently to look at the UI of their application under test, the Jira UI, and the UI of their test automation platform. Functionize addresses this inefficiency through deep Jira integration. Testers can log any bugs they find into Jira directly from within the Functionize test.

This eliminates context switching to a great degree. Testers no longer have to leave their testing environment and spend most of their time within Functionize. However, there is no need to compromise with the functionality of Jira thanks to this deep integration.

Another issue is the lack of deep insight when developers go back to review bugs in Jira. The more information developers have on the bug, the easier it is to diagnose and troubleshoot. Functionize solves this by linking its results and resources from directly within Jira.

When developers review a bug in Jira, they can quickly call on the source data from Functionalize. They can look over the steps to reproduce the issue. They can review screenshots from different points in time, including first creation and the last successful pass of the test. They can even delve into developer console logs to review network calls, cookies, and so on. This rich insight and context help make the troubleshooting process easier.

The Functionize Jira integration provides information both ways. Testers can also easily keep track of the latest status of specific bugs within Functionize. When bugs are fixed and marked as ready for testing in Jira, testers can track that on Functionize. They can then run their retests immediately, which again reduces context switching and saves time.

This also helps in expediting the troubleshooting process. If open bugs are not being sorted out in a timely manner, testers can easily find these from Functionize. They can then remind developers to focus on priority bugs and the whole release process can go ahead faster.

Key Takeaways

Lack of synergy between developers and testers can be detrimental to any development project. Similarly, lack of synergy between project management and test automation tools can add needless hurdles to important workflows. With Functionize Jira integration resolves these collaboration challenges and unleashes the real potential of test automation and bug resolution. Finally, you can turn friction into action with the Functionize Jira integration. Try this out for yourself and sign up for a free 14-day trial.